Your satisfaction is our top priority. We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, we will be happy to exchange the item for you to better meet your needs and tastes. You can return the purchased items within 30 days of receipt for an exchange for other product (less shipping charges) subject to Return Conditions.
We are always striving to make the Exchange process as easy and hassle-free for you as possible. It is simple, providing you follow our Exchange Instructions. Restocking fees will apply on all straight returns (incorrectly ordered, returning instead of replacing per our policy, etc.), and you will be responsible for the cost of return shipping. Refusals up on delivery – forced returns will be subject to a higher restocking fee 25%
Items must be returned in original condition, with all accessories, kit components, promotional items and instruction manuals included.
Generally, as a “rule-of-thumb” you return the items to us the same way we sent them to you – in the same condition and with all the original contents.
We do not accept returns or exchanges on clearance items or final sale orders.
There is no restocking fee for returns of unopened, unused, and untested items returned within 30 days. Please keep in mind that restrictions apply. A restocking fee of 25% will be applied to Refusals up on delivery – forced returns, used, or damaged products to cover our processing, packing and shipping expenses. Additional fees may apply if the item is not returned in its original packaging.
We reserve the right to charge a restocking fee of up to 50% for the return of resalable items outside of the policy stated here.
If you are not fully satisfied with your purchase, we will be happy to exchange it for you. Please return the item to us within 30 days and experience no restocking fees, providing the item is original (unopened, unused, untested and resalable) condition. Please follow the simple steps outlined in Return and Exchange Instructions.
Exchanges In Case Of hidden defect.
If an item comes damaged as a result of internal defects, usually revealed up on installation (consistent air loss or ply defect, sidewall bulge and so on) , we will be happy to exchange it for you. Please contact us within 60 business days of receipt to initiate a claim. Please take some pictures to support your claim.
Product Refunds/ Credits. We will be happy to issue a refund/ credit to you providing the Return Conditions are met. In the event of non-compliance with these requirements, a refund will be issued in accordance with the condition of the returned merchandise and the value of missing items, if any. No refunds will be issued before merchandise is received and evaluated.
Shipping Refunds. Shipping charges on returns are not refundable. We do not offer refunds for shipping charges, including but not limited to domestic Ground, Express or International shipping. Please be advised that we are unable to refund any fees imposed by an entity other than 8640408 Canada Inc., such as customs or brokerage fees.